Privacy Policy
Last updated: December 9, 2024
Privacy Policy at a Glance
We collect minimal data to improve your tool discovery experience. We use cookies and analytics to understand usage patterns. We never sell your personal information. AI powers our platform but humans review for accuracy. We follow fair use principles and respect vendor robots.txt directives. You can request deletion of your data anytime.
Introduction
CloudIntelligence.ai LLC ("we," "us," or "our") operates ToolsInfo.com and its associated subdomains (collectively, the "Platform"). ToolsInfo.com is an AI-powered tool discovery platform helping solopreneurs, creators, and SMBs find the right software tools for their needs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
Information You Provide
- Contact information (name, email, phone) when submitting vendor modification requests
- Business information when claiming or updating a tool listing
- Search queries and tool preferences when using our discovery features
- Feedback and correspondence when you contact us
- Email address if you subscribe to our newsletter
Automatically Collected Information
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, search queries, tools viewed, categories browsed)
- Referral source (how you found our Platform)
- Cookies and similar tracking technologies
How We Use Your Information
- To operate and maintain the Platform and our comprehensive software tools database
- To process vendor listing requests and modifications
- To improve our tool database, search functionality, and AI-powered recommendations
- To analyze usage patterns and enhance user experience
- To personalize tool recommendations based on your preferences
- To send newsletters and updates (only with your consent)
- To communicate with you regarding your requests
- To detect and prevent fraud or abuse
- To comply with legal obligations
AI-Generated Content Disclosure
Our Platform uses artificial intelligence (including Google Gemini and other AI models) to collect, organize, categorize, and present information about software tools. We believe in full transparency about AI usage:
How AI Is Used
- Categorizing and tagging tools across hundreds of categories
- Generating tool descriptions and feature summaries
- Analyzing pricing and integration information
- Creating comparison data and fit scores
- Processing and organizing data from official vendor sources
AI Limitations
- AI systems may produce inaccuracies or "hallucinations"
- Information may become outdated between updates
- Users and vendors must independently verify all information directly with tool vendors before making decisions
- We are not liable for AI-generated inaccuracies
Human Oversight
While AI powers our data collection, human review processes are in place to verify accuracy, respond to vendor corrections, and maintain quality standards.
Ethical Data Collection Practices
We are committed to responsible and ethical data collection that benefits both users and software vendors:
Fair Use Compliance
Our data collection practices are based on fair use principles. We collect publicly available information from vendor websites for the transformative purpose of helping users discover and compare software tools. Our platform adds significant value by organizing, categorizing, and presenting information in ways that benefit both users and vendors.
Robots.txt Compliance
- We honor robots.txt directives on all vendor websites
- Our crawlers respect rate limits and do not overload vendor servers
- We do not access password-protected or restricted content
- We follow industry-standard web scraping best practices
Vendor-Friendly Practices
- Our goal is to help vendors increase awareness and drive sales
- We link directly to vendor websites, driving qualified traffic
- We summarize and organize publicly available information—we don't copy copyrighted content
- Vendors can update, correct, or remove their listings at any time for free
- We respond promptly to vendor concerns and correction requests
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
Types of Cookies
- Essential cookies: Required for Platform functionality (cannot be disabled)
- Analytics cookies: Help us understand how visitors use our Platform
- Preference cookies: Remember your settings and preferences
- Marketing cookies: Used to deliver relevant content (with consent)
Cookie Control
You can control non-essential cookies through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect Platform functionality.
Third-Party Services
We use trusted third-party services to operate and improve our Platform. We do not sell your personal information.
Service Providers
- Google Analytics (GA4) - Usage analytics and traffic analysis
- Google Cloud Platform - Infrastructure and hosting
- Amazon Web Services (AWS) - Cloud infrastructure
- Google Gemini AI - Content generation and data processing
- Firecrawl - Web data collection for tool information (robots.txt compliant)
- MySQL/Database providers - Data storage
We May Also Share With
- Legal authorities when required by law
- Business partners with your explicit consent
- Service providers assisting Platform operations under confidentiality agreements
Affiliate Disclosure
ToolsInfo.com may contain affiliate links to software tools and services. When you click these links and make a purchase, we may earn a commission at no additional cost to you.
Our Commitment
- Affiliate relationships never influence our tool rankings or recommendations
- We recommend tools based on features, value, and fit for your needs
- All affiliate relationships are disclosed in compliance with FTC guidelines
- A portion of affiliate revenue is donated to "AI Empowerment & Readiness," a California nonprofit
Data Retention
We retain personal information only as long as necessary for stated purposes or as required by law:
- Account/contact information: Until you request deletion
- Analytics data: 26 months (Google Analytics default)
- Vendor modification requests: 3 years for record-keeping
- Server logs: 90 days
California Privacy Rights (CCPA/CPRA)
California residents have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to know what personal information is collected, used, and shared
- Right to delete personal information we hold about you
- Right to opt-out of sale or sharing of personal information (Note: We do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
- Right to correct inaccurate personal information
- Right to limit use and disclosure of sensitive personal information
Contact: To exercise these rights, email privacy@toolsinfo.com with "California Privacy Request" in the subject line. We will respond within 45 days.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under GDPR:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
- Right to lodge a complaint with your local supervisory authority
Contact: To exercise these rights, email privacy@toolsinfo.com with "GDPR Request" in the subject line.
Legal Basis: We process your data based on: (a) your consent, (b) contract performance, (c) legal obligations, or (d) legitimate interests in operating and improving our Platform.
International Data Transfers
Your information may be transferred to and processed in the United States, where our servers and operations are located. By using the Platform, you consent to this transfer. We implement appropriate safeguards for international data transfers as required by applicable law.
Data Security
We implement reasonable technical and organizational security measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure cloud infrastructure with access controls
- Regular security assessments
- Limited employee access to personal data
However, no method of Internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
Children's Privacy
ToolsInfo.com is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@toolsinfo.com and we will delete such information.
Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) setting. Our Platform does not currently respond to DNT signals, but you can control tracking through cookie settings and browser controls.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy with a new "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the revised policy. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: privacy@toolsinfo.com
Company: CloudIntelligence.ai LLC
Location: Orange County, California, USA
Response Time: We aim to respond to all inquiries within 5 business days.
🚀 Software Vendors
Your listing on ToolsInfo is FREE and drives qualified traffic to your website. We follow fair use principles and honor robots.txt directives.
Manage Your Listing →