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ArkCase for Government

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Overview

ArkCase is a modern, open-source case management platform that is highly configurable for various government use cases. While not exclusively a court tool, it is used by federal, state, and local agencies for correspondence tracking, FOIA and records management, and complaint management. Its flexibility allows it to be adapted for investigative or quasi-judicial processes.

✨ Key Features

  • Open-source platform
  • Highly configurable workflows
  • FOIA and records management
  • Correspondence management
  • Complaint and grievance management
  • Document and records management (DoD 5015.2 certified)
  • Reporting and Dashboards

🎯 Key Differentiators

  • Open-source core provides flexibility and avoids vendor lock-in.
  • Strong capabilities in records management, with DoD 5015.2 certification.
  • Modern, web-native architecture.

Unique Value: Provides government agencies with a flexible, modern, and open-source platform to build tailored case management solutions, especially for records-heavy processes like FOIA and investigations.

🎯 Use Cases (4)

FOIA/Public Records Request Management Inspector General (OIG) case management Complaints and grievance tracking Correspondence tracking for elected officials

✅ Best For

  • Used by various federal and local government agencies.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • High-volume court docketing and scheduling.
  • Criminal case management for prosecutors.

🏆 Alternatives

LegalServer Filevine OpenText

Offers an open-source, more adaptable alternative to proprietary, purpose-built government case management systems, allowing for greater customization.

💻 Platforms

Web

🔌 Integrations

Alfresco Ephesoft Microsoft Office Google Drive

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SSO ✓ DoD 5015.2-STD Certified

💰 Pricing

Contact for pricing
Free Tier Available

✓ 14-day free trial

Free tier: Community edition with limited features and support.

Visit ArkCase for Government Website →