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🔧 BOSS811

BOSS811

Cloud based One Call Ticket Management Solution.

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Overview

BOSS811 is a specialized, cloud-based software solution designed to manage one-call tickets for the damage prevention industry. It helps public works departments, utilities, and locators to efficiently manage excavation requests (e.g., 811, 'Call Before You Dig'), reduce costs, and prevent damage to underground infrastructure. The platform uses GIS mapping to visualize ticket locations and streamline workflows.

✨ Key Features

  • One-Call Ticket Management
  • GIS Mapping and Visualization
  • Automated Routing and Workflows
  • Mobile App for Locators
  • Reporting and Analytics
  • Damage Prevention Tools

🎯 Key Differentiators

  • Cloud-native and easy to use.
  • Focus on streamlining the entire ticket lifecycle.
  • Strong GIS and mobile capabilities.

Unique Value: Provides a specialized, efficient, and easy-to-use platform to manage the critical process of one-call tickets, helping protect underground infrastructure and improve operational safety.

🎯 Use Cases (4)

Managing and responding to 811 'Call Before You Dig' tickets. Dispatching and tracking utility locators in the field. Mapping and documenting underground utility assets. Analyzing ticket data to identify high-risk excavation areas.

✅ Best For

  • Municipal public works departments.
  • Electric, gas, water, and telecom utilities.
  • Contract locating companies.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations not involved in managing underground assets or excavation requests.
  • Agencies needing a general-purpose work order or asset management system.

🏆 Alternatives

KorTerra PICS Custom-built internal systems

Unlike generic work order systems, BOSS811 is purpose-built for the specific workflows and regulations of the damage prevention industry. Compared to older, on-premise solutions, it offers the flexibility and accessibility of a modern cloud platform.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

Esri ArcGIS One-Call Centers

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Standard tier)

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: N/A

Visit BOSS811 Website →

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