Microsoft Dynamics 365
The next generation of CRM and ERP applications.
Overview
Microsoft Dynamics 365 is a suite of intelligent business applications that combines CRM and ERP capabilities. It offers a range of applications to manage different aspects of a business, including sales, customer service, finance, operations, and commerce. The inventory management features are part of the Dynamics 365 Business Central and Supply Chain Management applications.
✨ Key Features
- Financial Management
- Supply Chain Management
- Manufacturing
- Sales and Marketing
- Customer Service
- Project Management
🎯 Key Differentiators
- Deep integration with the Microsoft ecosystem.
- Powerful AI and business intelligence capabilities.
- Flexible and modular application structure.
Unique Value: Microsoft Dynamics 365 unifies CRM and ERP capabilities into applications that work together seamlessly to provide a holistic view of the business.
🎯 Use Cases (3)
✅ Best For
- Unifying CRM and ERP data and processes.
- Leveraging AI and analytics for business insights.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses with simple needs and limited budgets.
🏆 Alternatives
For businesses heavily invested in the Microsoft ecosystem, Dynamics 365 offers a level of integration and familiarity that other ERP and CRM systems cannot match.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Professional Direct support available tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
📊 Market Info
Customers: Not publicly available
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