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Microsoft Dynamics 365

The next generation of CRM and ERP applications.

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Overview

Microsoft Dynamics 365 is a suite of intelligent business applications that combines CRM and ERP capabilities. It offers a range of applications to manage different aspects of a business, including sales, customer service, finance, operations, and commerce. The inventory management features are part of the Dynamics 365 Business Central and Supply Chain Management applications.

✨ Key Features

  • Financial Management
  • Supply Chain Management
  • Manufacturing
  • Sales and Marketing
  • Customer Service
  • Project Management

🎯 Key Differentiators

  • Deep integration with the Microsoft ecosystem.
  • Powerful AI and business intelligence capabilities.
  • Flexible and modular application structure.

Unique Value: Microsoft Dynamics 365 unifies CRM and ERP capabilities into applications that work together seamlessly to provide a holistic view of the business.

🎯 Use Cases (3)

Mid-sized to large businesses. Companies that use other Microsoft products. Businesses in a variety of industries.

✅ Best For

  • Unifying CRM and ERP data and processes.
  • Leveraging AI and analytics for business insights.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses with simple needs and limited budgets.

🏆 Alternatives

Salesforce NetSuite SAP

For businesses heavily invested in the Microsoft ecosystem, Dynamics 365 offers a level of integration and familiarity that other ERP and CRM systems cannot match.

💻 Platforms

Web API

🔌 Integrations

Microsoft 365 Power BI and the broader Microsoft ecosystem

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Professional Direct support available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 1, 2, 3 ✓ ISO 27001 ✓ FedRAMP

💰 Pricing

$70.00/mo

✓ 30-day free trial

📊 Market Info

Customers: Not publicly available

Visit Microsoft Dynamics 365 Website →