Pega
Build for change.
Overview
Pega is a software company that develops software for customer relationship management (CRM) and business process management (BPM). Their platform combines AI, automation, and case management to help organizations drive digital transformation.
✨ Key Features
- Intelligent Automation
- Customer Decision Hub
- Low-Code App Development
- Robotic Process Automation (RPA)
- Business Process Management (BPM)
🎯 Key Differentiators
- AI-powered decisioning and customer engagement capabilities.
- Focus on deep industry solutions.
Unique Value: A unified platform for intelligent automation and customer engagement that helps organizations build for change.
🎯 Use Cases (4)
✅ Best For
- Personalizing customer interactions in real-time using AI-powered decisioning.
- Automating complex, end-to-end customer service processes.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Simple task automation for individuals or small teams.
🏆 Alternatives
Pega's strength lies in its AI-powered decisioning and its ability to handle complex, enterprise-scale customer engagement and automation scenarios.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies by plan tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: NA
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