ServiceMax

The Leader in Asset-Centric Field Service Management.

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Overview

ServiceMax provides a comprehensive suite of cloud-based field service management solutions. It is designed for asset-centric industries and helps businesses manage everything from work order management and scheduling to parts and contract management. The platform is built to handle complex service operations and improve technician productivity.

✨ Key Features

  • Work Order Management
  • Scheduling and Dispatch
  • Asset Service Management
  • Parts and Inventory Management
  • Contract and Warranty Management
  • Mobile Field Service
  • Analytics and Reporting

🎯 Key Differentiators

  • Deep asset-centric functionality
  • Strong focus on complex service operations
  • Robust mobile capabilities

Unique Value: ServiceMax provides a complete, asset-centric field service management solution to help businesses maximize asset uptime and deliver exceptional service.

🎯 Use Cases (4)

Medical Device Servicing Industrial Equipment Maintenance Oil and Gas Field Service Utilities and Telecom

✅ Best For

  • Managing service for complex medical equipment
  • Optimizing scheduling for a large team of field technicians

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses with simple service needs

🏆 Alternatives

Salesforce Field Service Oracle Field Service IFS

ServiceMax offers deeper and more specialized functionality for asset-centric industries compared to more generic field service management platforms.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

Salesforce SAP Oracle IoT platforms API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premium Support tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ HIPAA

💰 Pricing

Contact for pricing

Free tier: NA

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