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vCom Solutions

Managing IT Spend From Procure-to-Pay.

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Overview

vCom is a technology lifecycle management company that provides a software platform, vManager, and managed services to help businesses manage their IT and telecom spend. While not a traditional EAM for physical tower maintenance, it is a critical asset management tool for the services and circuits that run on the infrastructure. It manages inventory, contracts, and expenses for network services, mobile devices, and cloud services.

✨ Key Features

  • Telecom Expense Management (TEM)
  • Network and Circuit Inventory Management
  • Mobile Device Management (MDM)
  • Contract Management
  • Procurement and Order Management
  • Usage and Cost Analytics

🎯 Key Differentiators

  • Combination of a powerful software platform (vManager) with hands-on managed services
  • Focus on the entire IT lifecycle, from procurement to payment
  • High customer satisfaction and support ratings

Unique Value: Provides a single pane of glass and expert support to manage the entire lifecycle of telecom and IT assets, services, and their associated costs.

🎯 Use Cases (4)

Managing the inventory of all network circuits for a distributed enterprise Optimizing telecom and network service costs Tracking and managing contracts with various carriers Managing the lifecycle of corporate mobile devices

✅ Best For

  • IT and telecom expense management for mid-market and enterprise companies.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Physical maintenance of tower hardware
  • Work order management for field technicians
  • RF planning

🏆 Alternatives

Tangoe Calero-MDSL ServiceNow

Offers a more hands-on, managed service approach compared to pure software solutions, which can offload significant administrative burden from the client's IT team.

💻 Platforms

Web

🔌 Integrations

ServiceNow Major telecom carriers ERP systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

Contact for pricing
Visit vCom Solutions Website →